Effective January 1, 2020, OHIP will no longer cover any portion of your medical costs while travelling outside of Canada.
- Will I have to pay up-front when I see the counsellor?
No. The Member and Family Assistance Program (MFAP)covers the cost of the services to the counsellor. The counsellor bills HumanaCare directly.
- Where can I see the Counsellor?
HumanaCare has counsellors across North America, and will connect you to someone who is close to where you live or work.
- Will my employer or the Union know I am using the MFAP ?
No. The Program is a confidential service.Your employer or the Union will never know if you have used the service, unless you choose to tell them.
- Where can I get more information on HumanaCare and the MFAP ?
More information regarding HumanaCare and the MFAP can be found at: http://humanacare.com/employee-and-family-assistance